Around the Atlantic
Welcome to Halifax Fix Auto
Fix Auto Chose Nova Scotia for their Fifth Annual Conference and Had a “Whale” of a Time.
Fix Auto franchisees and employees from across the country united to share best practices, be inspired by knowledgeable speakers, share future ideas and last but not least celebrate its successful year with team building activities and an authentic Maritimes inspired gala evening.
The conference opened with an extraordinary evening at the original Alexander Keith’s Brewery where Fix Auto members toured through the brewery sipping some of Halifax’s finest, Keith’s Beer. The night went on as guests mingled and reconnected in the notable and historic Keith’s Brewery.
Fix Auto Atlantic Canada Franchisees (From left to right) - Larry James, Fix Auto New Glasgow, NN - Steve Leal, Fix Auto Ontario, Alberta and AtlantiC Canada President - Todd Noble, Business DevelopMent Manager - Robert Alfers, Auto Atlantic Owner and Publisher - Mark Weeks, Fix Auto Central Prince Edward Island - Justin and Tracy McPherson, Fix Auto Moncton ana Paul Weeks – Fix Auto Central PEI
Manon Duplantie, Fix Auto Canada president officially opened the conference the next morning by reflecting on the year with a welcome address to the entire network. Special acknowledgment was made to the four upcoming Fix Auto franchisees in the Atlantic region – Fix Auto Saint John, Fix Auto Moncton, Fix Auto New Glasgow and Fix Auto St. John’s and also the current franchisee - Fix Auto Central PEI as they mark the network’s strength of being the largest national network with more than 186 locations spanning from coast to coast.
“I believe I speak on behalf of the entire network, when I say that it gives me great pride and pleasure to announce that we are the largest network in the country whose roster spans of highly efficient and proficient body shops. I believe we all feel proud to be part of Fix Auto and to belong to this larger entity that unites and strengthens individual shops further,” says Manon Duplantie, president, Fix Auto Canada.
Feature speaker, Steven Feltovich, Lean Management Business consultant addressed the network by stating the importance of being efficient in the collision repair industry especially is slower economic times as many were faced with this past year. Examples and exercises were performed with all the franchisees. Feltovich also addressed Fix Auto by congratulating them on being an operationally sound network that provides the necessary tools for body shops to be most efficient and successful in their perspective territory today and for the future.
Steve Leal, president of Fix Auto Ontario, Alberta and Atlantic Canada followed up on Feltovich’s speech the next day by presenting Fix Auto’s Standard Operating Procedures to the network and its new lean management procedures.
“We are excited to offer these procedures to the network,” says Steve Leal, president, Fix Auto Ontario, Alberta and Atlantic Canada. “It puts as ahead in the industry as we are able to provide our own lean management procedures to all our shops and enable them to be the most efficient that they can be in their perspective territories.”
Other speakers included Christian Bourque from Leger marketing who reflected on the relationship dynamic of the customer and company, Isabelle Fontaine who with her highly infectious enthusiasm spoke about surfing through change and also the greatly successful entrepreneur and motivational speaker - Andy Nulman who left the members inspired and motivated.
Whale watching activity off of Halifax Harbour
Activities planned for the franchisees included whale watching, deep sea fishing, and a night out at Halifax’s finest pub. In conclusion a Maritime inspired gala evening and award ceremony was held at the historic Canadian landmark – Pier 21.
With this year’s conference theme of “Engaging in the Quest”, Fix Auto celebrated its ongoing successful growth and development while continuously engaging to perform as the complete solution in the industry.
“This year’s conference was a great success as the national strength of the network was clearly visible,” says Steve Leal, president Fix Auto Ontario, Alberta and Atlantic Canada. “As we continue to be leaders in the industry, it is important to take times like the conference as an opportunity to reflect on the year, share thoughts and build on everyone’s success. I believe we all walked away inspired and ready to continue engaging ourselves in the quest of being leaders in the industry.”
Fix Auto is an international network of body shops all maintaining the same standards of quality, ethics and performance. With over 180 locations across Canada, Fix Auto is the largest body shop network in Canada. For more information, please visit www.fixauto.com.
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